Support
It’s not enough to just sell the equipment and send you on your way. At AGS, we believe in being the full solution for our clients. When surveyors who use Trimble products have issues, they trust us with their tools. They know that we understand exactly what the problems may be and how to repair them correctly the first time.
We’ll take whatever steps necessary to help solve your problems. We offer free 24/7 tech support from Trimble-certified repair experts to help keep you going.
AGS offers Trimble repairs and service because we know how important it is to stay up-and-running. When equipment fails in the field, it affects everyone at the office as well, and we don’t want you to come up empty-handed after working all day.
Unfortunately, survey equipment malfunctions are sometimes unavoidable. We’re here to take care of you quickly and reliably any time you run into equipment issues. At AGS, we are familiar with all of the various issues that you might run into out in the field. There’s no issue we can’t solve. All of our technicians are Tier 3 Trimble Certified techs and our support team has over 80 years of combined experience. Whether it takes a simple phone call, or we need to service the unit in-house – with us on your side, we’ll have you back up and running in no time.
Benefits at AGS
- discounted rentals available while your unit is in service
- free loaner during warranty repair or service
- 24/7 tech support
- expedited repair process for minor issues
- quick turnaround times
- 100% transparent repair process